Digital Services
Connecting people to NHC services through secure and accessible digital solutions, while improving efficiency, transparency and service delivery across Papua New Guinea.
NHC IN ACTION
Serving Tenants and Communities
A look at the people, facilities and work behind NHC's housing services.
Tenant verification exercise 1
NHC teams working with tenants and communities to keep housing records current.
Staff and programme coordination
NHC staff collaborating on housing delivery and service improvements.
Tenant verification exercise 2
An NHC facilities improvement project completed at the Corporation's headquarters.
TECHNOLOGY PLATFORMS
Our Digital Systems
Four integrated platforms form the backbone of NHC's digital ecosystem — connecting tenants, staff and management.
ONE PORTAL FOR ALL TENANT SERVICES
Tenant Portal
NHC's Tenant Portal provides tenants and applicants with a single, convenient digital gateway to access housing and tenancy services—from lease application and application tracking to lease management, invoices, payments and account statements.
KEY FEATURES
- Tenant Registration & Secure Login
- Online Lease Application
- Application Status Tracking
- Clarification & Information Submission
- Property Selection
- Digital Lease Review & Acceptance
- Active Lease Information
- Rental Charges & Invoice Viewing
- Online Payment Services
- Offline Payment Submission & Tracking
- Payment History
- Account Statements
- Arrears & Outstanding Dues Information
- Document Upload & Management
- Notifications & Application Updates
- Tenant Profile Management
- Access to Tenant Services Anytime, Anywhere
FULL PORTFOLIO VISIBILITY AND CONTROL
Fixed Asset Management
NHC's Fixed Asset Management system provides a centralised view of its land, buildings, building units and property assets. It supports mobile field inspections, property valuation and improvements, project tracking, property inspections, asset disposal, financial management and reporting across the complete property lifecycle.
KEY FEATURES
- Complete property register across all provinces
- Mobile-Enabled Field Inspections
- Property & Asset Valuation
- Property Improvement Management
- Mobile Property Valuation & Field Visits
- Property Inspection Management
- Property Development & Project Tracking
- Property Disposal Management
- Financial Management & Reporting
- Centralized Property & Asset Records
- Real-Time Reporting & Management Insights
END-TO-END TENANCY MANAGEMENT
Lease Management
NHC's Lease Management system supports the complete tenancy lifecycle—from lease application and property allocation through lease administration, billing, payments and ongoing tenant management—providing greater transparency, efficiency and control.
KEY FEATURES
- Online Lease Application & Processing
- Applicant Assessment & Approval Workflow
- Property Allocation & Selection
- Digital Lease Preparation & Approval
- Lease Activation & Ongoing Management
- Tenant & Tenancy Records Management
- Rental Charges & Invoice Management
- Online & Offline Payment Management
- Payment Reconciliation
- Tenant Statements & Account History
- Arrears & Outstanding Dues Management
- Lease Renewal, Variation & Termination
- Document & Agreement Management
- Automated Notifications & Communication
- Management Reporting & Audit Trail
ACCURATE, VERIFIED & TRUSTED PROPERTY INFORMATION
3V – Valuation, Verification & Validation
NHC's 3V system enables field-based valuation, verification and validation of property information, helping ensure that property records are accurate, current and supported by physical inspections and evidence.
KEY FEATURES
- Property Valuation, Verification & Validation
- Mobile-Enabled Field Inspections
- Property Location Verification
- Land, Building & Improvement Assessment
- Physical Property Verification
- Property Information Validation
- Property Condition Assessment
- Mobile Data Capture
- Photographic Evidence Capture
- Supporting Document Capture
- Field Visit Tracking
- Review & Approval Workflow
- Centralized Valuation & Verification Records
- Valuation and Inspection History
- Reporting & Management Insights
TENANT EXPERIENCE
The Complete Tenant Digital Journey
Every step of your NHC housing journey — from registration to ongoing tenancy management — is available online.
01
Register
Create your NHC account via the Tenant Portal — online, from any device, any time.
02
Apply
Submit your housing applicationwith the required documents.
03
Track
Monitor your application status in real time — no need to visit an office.
04
Lease
Receive, review and digitally sign your lease agreement online.
05
Pay
Pay rent, view statements and manage payments from within the Portal.
06
Manage
Manage your tenancy, submit maintenance requests, and track their progress.
Our Digital Systems
Register on the Tenant Portal today and manage your entire NHC housing journey online.